What we collect
When you contact us, we collect the details you choose to provide, such as your name, email address, phone or WhatsApp number, company or business name, industry, business description, preferred contact method, selected services, budget range and project details.
Our hosting and security systems may also process basic technical information such as IP address, browser type, requested pages and timestamps in server logs for security, reliability and troubleshooting. We also use first-party visitor analytics to record page views, link/button clicks, traffic source or referrer, device type, browser timezone and approximate country/city only when those location headers are supplied by our hosting or CDN. IP addresses are stored as one-way hashes in this analytics layer rather than as raw addresses.
Analytics, live chat and search tools
We use first-party analytics to understand active visitors, page views, clicks and traffic sources. If you use the live-chat widget, your messages are stored so our team can reply during the session and review the conversation. We may also use Google Search Console or similar measurement tools to understand how the website is discovered and used. If optional analytics or advertising technologies that require consent are enabled, we will configure the site and this policy accordingly.
How we use information
We use enquiry information to respond to requests, prepare relevant next steps, provide requested services, protect the website and maintain an appropriate record of business communication. We do not sell personal information.
Service providers
We may use trusted hosting, email, analytics or business-software providers to operate the website and respond to enquiries. They may process information only as required to provide those services and subject to their own security and privacy obligations.
Retention and your choices
We keep information only for as long as it is reasonably needed for the purpose it was collected, legal obligations or legitimate business records. You can ask us to correct or delete enquiry information by emailing info@designontech.com.
External links
Our website may link to third-party websites. Their privacy practices are controlled by those third parties, not Design On Tech.
Updates
We may update this policy when our website, tools or working practices change. The current version will always appear on this page.